Record Activity

Each record has a historical timeline of all the previous updates. You can see who made the update and when it was done.

Click on the activity icon to open the Record Activity in the side panel.

Activity

 

All updates made after a record is created will be visible in the Activity Timeline.

Record Activity

 

Worflow or API updates are also displayed here.

You can hide these type of updates to only see manual changes made by your team.

Manual Changes

Real time Presence

You can see who is viewing the same record you are viewing by looking at the real time presence area.

Manual Changes

You will get notified when:

  1. Someone updates the record
  2. Someone adds a new discussion or comment
  3. Someone starts viewing the record
  4. Someone stops viewing the record

 

When a User updates a Multi-line Text Field, you can take a closer look at how the content was modified by clicking on View details.

The content highlighted in green is the new content added by the user while the content highlighted in red was removed by the user.

Record Mentions
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